Belvoir, UK Lettings and Estate Agents - Company logo
CASE STUDY

Belvoir selects Virtual Cabinet Document Management Software

An award winning franchised property business needing a more efficient and secure method for managing documents.

Get A Free Demo
Tony Townsend, Central Office Administrator - Belvoir, UK Lettings and Estate Agents
First class review. 5 star quality
“Finding, signing and sending documents now takes just 2 minutes instead of 30."
-
Tony Townsend
,
Central Office Administrator
,
Belvoir

Belvoir is an award winning franchised property business operating across the UK from its Central Office in Grantham. It currently has 160 franchised offices all operating under the ‘Belvoir’ brand.

The Challenge

As one of the largest letting franchises in the UK, Belvoir has seen a massive increase in the number of documents it processes in recent years. The need to find a more efficient and secure method of storing and managing documents led Belvoir to Virtual Cabinet, following an upgrade from a legacy document management system. This easy-to-use electronic solution provides the team with an efficient means of creating, capturing, storing, authorising, delivering and managing all key business documents

Virtual Cabinet is the ideal system for Belvoir.

- Tony Townsend, Central Office Administrator, Belvoir

Time savings

Since the ‘very smooth’ installation of Virtual Cabinet, Belvoir has achieved some stunning time-savings. One great example concerns the time taken to find, sign and send a legal document to a new franchisee.

Finding, signing and sending documents now takes just 2 minutes instead of 30.

- Tony Townsend, Central Office Administrator, Belvoir

The elimination of paper-based processes such as scanning, printing, posting and the manual filing of paper documents is transforming efficiency within Belvoir. Now, it is possible to send any document directly from where it is stored within Virtual Cabinet instead of having to locate the hard copy document stored in another part of the office. “Virtual Cabinet saves us so much time by providing easy access to the documents we need” Tony adds. “With storage space at a premium within our Central Office, I no longer have to spend time walking up and down to fetch various items out of storage.”

The optimum levels of security built into Virtual Cabinet make it the perfect choice for businesses like Belvoir who are dealing with legal documents on a daily basis.

It gives us complete peace of mind.

- Tony Townsend, Central Office Administrator, Belvoir

Client Portal helps with GDPR obligations

With GDPR now in force, those who use Virtual Cabinet to transmit documents electronically using the integrated Client Portal can be confident that they are ready for increased scrutiny and greater compliance obligations. Data is highly encrypted in transit using Extended Validation SSL certification provided by, VeriSign and files are hashed or encrypted using AES-256.

The ideal system for Belvoir

The ability to have a document literally at their fingertips within seconds is having a huge impact on Belvoir and the business will be looking later this year to the next stage with “everything legal relating to HR, Accounts and Central Property Management to be loaded onto Virtual Cabinet.”

Belvoir has had so few problems with the system that they “have hardly had to speak to the support team at Virtual Cabinetat all” comments Tony. “But, if we do need help, we just pick up the phone and speak directly to our contact there. They are excellent. Virtual Cabinet is the ideal system for Belvoir.”

More Customer Stories

Antrams Financial Services, Financial Services - company logo
5 gold stars in a row - icon. 5 star review
“It couldn’t have gone any better. It’s all perfect.”
Mark Robinson
,
Financial Planner
Read Case Study
Silver Levene, The largest ACCA accountancy practice in the UK - company logo
5 gold stars in a row - icon. 5 star review
“Every time we spoke to other accountancy practices, they raved about Virtual Cabinet.”
Adam Silver
,
IT Manager
Read Case Study
Milsted Langdon, Accountancy Firm - company logo
5 gold stars in a row - icon. 5 star review
“The best one we saw.’”
Simon Rowe
,
Insolvency Partner
Read Case Study
Nottingham Trent University - logo
5 gold stars in a row - icon. 5 star review
"I am very pleased all round that Nottingham Law School had the foresight to make the investment.”
Lesley Kirby
,
Team Leader
Read Case Study
Priory Estates, Property sales and lettings - company logo
5 gold stars in a row - icon. 5 star review
“It has made the staff more profitable, and freed up their time so they can spend it on more productive work."
Jason Rees
,
Director
Read Case Study
Grunberg & Co, One of the UK’s top 100 firms of Chartered Accountants - company logo
5 gold stars in a row - icon. 5 star review
“We’re always looking at new services and new ways to offer value to our clients.”
Robert Bean
,
Partner
Read Case Study

Join 45,000+ Other Customers

Stop wasting your time, and delight your clients, with a market-leading solution.
Get Your Free Demo
Virtual Cabinet is a trading name of GetBusy UK Limited. Company number 03574066 | VAT GB 367 7189 47