GoCardless FAQs

What is a Direct Debit mandate?
When will payments be taken?
What will happen if I add additional products or users to my Virtual Cabinet Subscription or request additional services, will I need to sign up again or make a payment via bank transfer?
How will I be notified of payments that will be taken from my account?
Why am I not receiving any notification emails?
I will be using Cloud4VC to host my Virtual Cabinet System. Will I be invoiced and pay for both services together?
I have a query about my invoice and would like to discuss it before payment is taken – what should I do?
How does GoCardless keep my details safe?
Can I pay using a credit or debit card instead?