Document management is a system or process organisations use to create, share, store, manage and track electronic documents. By ensuring efficiency and productivity, document management software has been proven to save businesses time and money.
Most companies work with a variety of different file types, such as paper documents, electronic files, PDFs, images and email. It’s common for organisations without a Document Management System (DMS) to have sensitive documents and information saved in different places, such as within emails, hard drives, shared drives, etc. And with content being stored in numerous locations across different departments or offices, it leaves most businesses trying to manage multiple repositories and separate silos of information. Unfortunately ,circumstances like this often lead to important documents and data getting lost, errors being made and time wasted.
With a Document Management System in place organisations can benefit from having one platform that serves at its single source of truth for all content, documents and information. Further benefits include email capture, workflow automation, electronic signatures, branded client portals and task management features.