Thank you! We'll be in touch very soon.
Oops! Please check your answers and try again.
Hillcrest Pharmacy, London-based Hillcrest Pharmacy - company logo
CASE STUDY

Hillcrest Pharmacy reduces its accounting costs by 40% with Virtual Cabinet

Hillcrest Pharmacy reduces its accounting costs by 40%, and improves its margins with Virtual Cabinet

Get A Free Demo
Suren Patel, Owner - Hillcrest Pharmacy avatar
"The ability to scan invoices to our accountant on a weekly basis has reduced our accounting costs by 40%."
-
Suren Patel
,
Owner
,
Hillcrest Pharmacy

By 2017, London-based Hillcrest Pharmacy was facing growing regulatory and bureaucratic requirements. It decided to meet these challenges head-on with a fresh approach, using Virtual Cabinet to bring about change:

  • 40% reduction in accounting costs
  • More room on site for stock, improving margins through bulk buying
  • Minutes to scan documents, instead of 1-2 hours
  • Significant improvement in the speed for record-searching

Hillcrest Pharmacy’s pressing challenge

After 5 months in his new management role, Suren Patel was keenly aware of the Hillcrest Pharmacy's main pain points. One of his most pressing concerns related to compliance and regulation requirements, which were proving extremely time-consuming and complex. As a Pharmacy, with a significant amount of paperwork required to meet its contract with the NHS, as well as Accounting and Tax regulations, there was a large build-up of paper on site. Records need to be held for 2-7 years and a great deal of administration was needed to manage the process.

The search for a solution

Suren knew there had been many new innovations in the that could significantly help his small business. After a careful examination of the available solutions, he chose Virtual Cabinet for three main reasons:

  • The software was exceptionally easy to use
  • Its Optical Character Recognition (OCR) capability was impressive, allowing scanned documents to be automatically converted into editable, searchable text
  • Virtual Cabinet's great reputation for customers support

Sure enough - after the installation and brief training session - Hillcrest Pharmacy's employees felt confident that they could use the software to help manage certain elements of the business.

The improvements to the business

Suren is a fan of how Virtual Cabinet has helped organise his business:

Virtual Cabinet's document management system allows us to electronically file prescriptions, Epos Till records and invoices in an organized manner. If we ever need to recall information, its powerful search functionality ensures this is easily done.

- Suren Patel, Owner, Hillcrest Pharmacy

Paper storage problems have become a thing of the past, with the freed-up space going to better use:

We no longer keep any further paper documentation on site, as all documents and information are now scanned directly into Virtual Cabinet.

- Suren Patel, Owner, Hillcrest Pharmacy

Hillcrest Pharmacy is now able to hold more stock on the premises, as less space is needed for paper storage. They can order stock more efficiency, which has improved their margins.

Suren couldn't be happier with his decision to install Virtual Cabinet:

There have been a large number of productivity improvements to the business as a result of Virtual Cabinet. We now scan all expensive prescriptions at the end of the month in a few minutes instead of 1-2 hours of photocopying.

- Suren Patel, Owner, Hillcrest Pharmacy

 The benefits to the Hillcrest Pharmacy haven't stopped there:

 We have also moved to a Cloud Accounting system, with a contract accountant off-site. The ability to scan invoices to our accountant on a weekly basis has reduced our accounting costs by 40%.

- Suren Patel, Owner, Hillcrest Pharmacy

Suren wouldn't hesitate to recommend Virtual Cabinet to other Pharmacy businesses like his.

More Customer Stories

5 gold stars in a row - icon. 5 star review
"It was easy to use, ticked all the boxes and was offered at a great price point suitable for us."
Peter Syddall
,
Partner
Read Case Study
5 gold stars in a row - icon. 5 star review
“One partner said to me the other day that Virtual Cabinet has changed his life."
Steven Scarlett
,
Partner
Read Case Study
5 gold stars in a row - icon. 5 star review
“Virtual Cabinet has helped improve the entire process of approvals within the business”
Ben Woodthorpe
,
Partner
Read Case Study
5 gold stars in a row - icon. 5 star review
"I believe Virtual Cabinet has paid for itself in increased productivity within the first 12 months of installation.”
Darren Kelly
,
Director
Read Case Study
5 gold stars in a row - icon. 5 star review
“It couldn’t have gone any better. It’s all perfect.”
Mark Robinson
,
Financial Planner
Read Case Study
5 gold stars in a row - icon. 5 star review
“The installation was incredibly smooth."
Wesley Williams
,
IT Manager
Read Case Study

Ask A Question

Advice from a product and industry expert
For both big and small businesses and firms
Personalised to your business
Any questions you have answered
"Ticked All The Boxes At A Great Price Point Suitable To Us."
Partner, P.B. Syddal & Co

Ask a Question

"Ticked All The Boxes At A Great Price Point Suitable To Us."
Partner, P.B. Syddal & Co

Join 45,000+ Other Customers

Stop wasting your time, and delight your clients, with a market-leading solution.
Get Your Free Demo